Our Services
Ordering Process
Orders can be placed via email or fax, from either marketing personnel or designated personnel.
This will be referred to in the Standard Operating Procedure (SOP).
All orders are checked by our customer service for correctness of information, ie.
- Delivery address and timing required.
- Item code / description / quantity.
- Special instructions, if required.
Once checked, the order will be entered into our computer ordering system to generate a pick/pack slip for the warehouse.
When confirmed, the transport function begins and consignment notes, cartons, pallet labels and transport manifests are produced.
Stock reports are updated to show correct stock on hand figures after despatch of any new order.